Agency Blog

Product Updates & Industry News

Data Integrity

Once your data is in place use the tools below to check your records

Export Data

Use this tool to export profile databases.

1. Go to: Admin Dashboard » RB Agency » Tools & Reports » Data Integrity
https://yourdomain.com/wp-admin/admin.php?page=rb_agency_reports&ConfigID=12

2. Click “Export Data” button.

3. Click “Export Database” button.

Check for Abnormalities

Search profile records for fields which seem invalid or with errors. This will also determine if a model’s profile exists. Green profiles indicate that the model has a folder linked correctly whereas red profiles indicate that a model does not yet have a folder created for them yet.

NOTE: That spelling errors could make it seem that a folder does not exist, please check the report above to find folders with no profile assigned which may need to be renamed.

1. Go to: Admin Dashboard » RB Agency » Tools & Reports » Data Integrity
https://yourdomain.com/wp-admin/admin.php?page=rb_agency_reports&ConfigID=12

2. Click “Check for Abnormalities” button.

Sample Error: Profile Anne Panlilio has no age!!

Rename Profile Folder Names

If you created model profiles while under “First Last” setting and wish to switch to Display names, IDs, or First L, you will have to rename the existing folders so that they do not have the models name in it.

For example, your current Display Name setting is First Last e.g Adele McKinnon and you want to change to First L e.g. Adele M

1. Go to: Admin Dashboard » RB Agency » Settings » Configuration » Features
https://yourdomain.com/wp-admin/admin.php?page=rb_agency_settings

2. Click “Settings” button.

3. Locate Profile View Options » Profile Name Format

4. Select the setting option preferred e.g. First L

5. Click “Save Changes” button.

6. Go to: Admin Dashboard » RB Agency » Tools & Reports » Data Integrity
https://yourdomain.com/wp-admin/admin.php?page=rb_agency_reports&ConfigID=12

7. Click “Rename Folders” button.

8. The result will look something like this:

Resize Photos

Use this tool to resize your thumbnails.

1. Go to: Admin Dashboard » RB Agency » Tools & Reports » Data Integrity
https://yourdomain.com/wp-admin/admin.php?page=rb_agency_reports&ConfigID=12

2. Click “Configure Sizes” link.

3. Locate Image Handling » Profile Thumbnails

4. Enter the size for height and width.

5. Click “Save Changes” button.

6. The re-sized images are for this page.

Orphaned Profile Images

If for any reason you are getting blank images appear it may be because images were added in the database but have been removed via FTP. Use this tool to remove all images in the database which do not physically exist.

1. Go to: Admin Dashboard » RB Agency » Tools & Reports » Data Integrity
https://yourdomain.com/wp-admin/admin.php?page=rb_agency_reports&ConfigID=12

2. Click “Remove Orphan Images From Database” button.

3. Click “Remove Orphans” link.

FTP Blank Folder Check

Scan for Orphan Folders. Check for any empty folders which do no have models assigned using this tool. This will determine if a model’s profile exists. Green profiles indicate that the model has a folder linked correctly where red profiles indicate that a model does not yet have a folder created for them yet. NOTE: That spelling errors could make it seem that a folder does not exist, please check the report above to find folders with no profile assigned which may need to be renamed.

1. Go to: Admin Dashboard » RB Agency » Tools & Reports » Data Integrity
https://yourdomain.com/wp-admin/admin.php?page=rb_agency_reports&ConfigID=12

2. Click “Scan for Orphan Folders” button.

3. The result will look something like this:

4. If the result shows some profiles do not have folders created yet like the one in the screenshot above, go to Admin Dashboard » RB Agency » Tools & Reports » Importing Records. Do Step 3 & 4 to fix.

5. Click “Generate folder names for profiles” button. If good to go, go back to Admin Dashboard » RB Agency » Tools & Reports » Importing Records

6. Click “Create folders for all profiles” button. It should look like this:

7. Click the “Generate Missing Folders for Profiles” button. Clicking this button will generate folders for the following profiles


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Reviews

by Liza Elliott-Ramirez on RB Agency
Thank You! Thank You! Sending you both love and light!

Rob and Anne, I cannot thank you enough for rallying for me. I appreciate you both more than words can express right now! I’m so thankful for all that you have done and continue to do to help me with the site. Rob, Thank you for listening to me and holding my hand the other day. It’s been a bit of a challenge out her in LA-Between personal then all the fires, I’m traumatized! Thank you so much for your generosity in spirit!! I really mean that! Anne, You are awesome, amazing and just lovely. Thank you so much for walking me through all the ins and outs of your ever so complicated yet intriguing job. Please just tell me what I need to finally go 100% with your platform. I’m most definitely will listen to all of your guidance so this never happens again. Wake up call, for sure. Sending you both love and light! Have a beautiful day/night!

by Maria DeSantis on RB Agency
Thank you so much!

You guys are a great team and the software and support is top notch!

by Susan Applegate on RB Agency
The Best!

I would like to thank you Rob and your team for all the effort you made to get me up and running. You really are the best and I love your product. It gives me all the functionality I need and now that the glitches are ironed out...I'm thrilled with it.
If I can ever do anything for your company, I'd be happy to do so. I appreciate the great service.

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